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The Pepper Difference

The Pepper Difference

J.W. Pepper and the Birth of the Sousaphone

July 1, 2015

On the field, in the stands, or on the street, the Sousaphone is one of the most recognizable instruments in the world. Now a staple of show bands and parades, the instrument had its start in the late 1800s as a piece in John Philip Sousa’s Peerless Concert Band. As the name suggests, Sousa himself conceived the instrument, but the identity of the original manufacturer of the Sousaphone was disputed between C.G. Conn and J.W. Pepper.

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The Pepper Difference

Our National Customer Service Center

October 19, 2012

Ever wonder who’s on the other end of your phone call, email, fax, or mail order when you contact J.W. Pepper?  Ever wonder who staffs these areas for 12 ½ hours a day and 10 hours on Saturdays?  We are extremely fortunate to have many dedicated employees with a lot of experience, passion and drive to help you with your music needs.

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The Pepper Difference

Care to Comment?

December 20, 2010

We’ve all performed music that inspires us and touches those that hear it in a special way.   By our very nature as musicians, we love to collaborate with others.  Here at Pepper, we want to give you a place to share your tips, suggestions and recommendations about music, so we now offer customer reviews on our website!

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The Pepper Difference

What Music Means to Us

October 7, 2010

Monday kicked off National Customer Service Week!  As part of showing our appreciation for the folks here who work hard every day to support you, we wanted you get to know them better.  We recently asked those of us in our customer service department to answer the question, “What does music mean to me?”

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The Pepper Difference

My Friend from Texas

August 26, 2010

Back in 1995, a call to my phone began as many do, with an enthusiastic musician hunting for music for their next performance. In this case, the musician was a sweet sixty-something gentleman named Clarence Cantini from Galveston, Texas.

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