The advent of the Internet changed retail forever, though that fact was not immediately apparent in the early days. In the mid 1990s, when the Internet was in its infancy, very few retailers saw the potential of this new medium. J.W. Pepper, however, has a history of exploring new business technologies and decided to explore the emerging medium.
For the generations of Pepper customers past, one of the defining features of our company has always been the Pepper Catalog. From very early on, the Catalog was a way to reach our customers when they could not make it into the store. It was a different world then, and the idea of a national music retailer was still in its infancy.
Performance planning is rarely the highlight of any music director’s season. Designing your concert may be enjoyable in itself, but the stress that comes with finding the right music, keeping track of what you have and haven’t reviewed, and deciding on the best concert order can begin to weigh on anyone after a while.
On the field, in the stands, or on the street, the Sousaphone is one of the most recognizable instruments in the world. Now a staple of show bands and parades, the instrument had its start in the late 1800s as a piece in John Philip Sousa’s Peerless Concert Band. As the name suggests, Sousa himself conceived the instrument, but the identity of the original manufacturer of the Sousaphone was disputed between C.G. Conn and J.W. Pepper.
Ever wonder who’s on the other end of your phone call, email, fax, or mail order when you contact J.W. Pepper? Ever wonder who staffs these areas for 12 ½ hours a day and 10 hours on Saturdays? We are extremely fortunate to have many dedicated employees with a lot of experience, passion and drive to help you with your music needs.
We’re happy to announce My Score, an exciting new service that helps composers make their music available for sale through the Pepper network!
Thousands of choral directors are gathered this week in in Chicago for the 2011 American Choral Directors Association National Conference.
We’ve all performed music that inspires us and touches those that hear it in a special way. By our very nature as musicians, we love to collaborate with others. Here at Pepper, we want to give you a place to share your tips, suggestions and recommendations about music, so we now offer customer reviews on our website!
Monday kicked off National Customer Service Week! As part of showing our appreciation for the folks here who work hard every day to support you, we wanted you get to know them better. We recently asked those of us in our customer service department to answer the question, “What does music mean to me?”
Back in 1995, a call to my phone began as many do, with an enthusiastic musician hunting for music for their next performance. In this case, the musician was a sweet sixty-something gentleman named Clarence Cantini from Galveston, Texas.